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Amazon management

Amazon account management for brands in Canada and the US.

Need an Amazon account manager who can handle the day-to-day details? I work remotely with sellers and brands in Canada and the US on Seller Central, Vendor Central, listings, advertising, inventory and ongoing account operations. Support for Amazon.ca and Amazon.com, with responsibilities agreed before work begins.

Work directly with Scott Nguyen · 15+ years in retail, e-commerce and operations · Nine years at Staples Canada

30 minutes · Work directly with Scott · No preparation needed

Amazon account operations · work I’ve handled

Connecting listings, advertising and replenishment

Context

My Amazon work has included suppressed listings, advertising that needed a closer search-term review, and inventory or replenishment issues affecting the account.

Work

Worked through catalogue issues, reviewed advertising search terms and spending, and connected replenishment priorities with the products being promoted.

Deliverables

A prioritized action list, documented listing changes and a weekly account dashboard to keep issues, inventory and follow-up visible.

See more of my marketplace work →

Seller Central and FBA management

If you are looking for an Amazon Seller Central consultant or ongoing Amazon store management, I help connect catalogue work to inventory, pricing and fulfilment. That includes listing issues, FBA receiving and replenishment, account notices and recurring work your team needs handled.

  • Product titles, bullets, attributes and search terms
  • A+ Content, Brand Stores and eligible variation structures
  • Replenishment planning, aged inventory and FBA versus merchant fulfillment
  • Account notices, listing suppression and documentation follow-up

Amazon Vendor Central support

Vendor Central has a different workflow from a Seller Central account. I help brands coordinate purchase orders, shipments, shortages, deductions and reporting, including businesses operating both models.

  • Purchase order confirmations and fulfillment coordination
  • Shortage and chargeback reconciliation against supporting records
  • Allowance and commercial-term review
  • Reporting across vendor and seller activity

Amazon PPC and listing optimisation

Advertising decisions should reflect product economics and inventory. I review Sponsored Products and other eligible campaign formats, search terms, budgets and attribution alongside listing quality and stock cover.

  • Campaign and search-term review
  • ACoS and TACoS in the context of margins
  • Product detail page improvements and relevant search language
  • A documented review cadence and agreed performance measures

Focused project support or ongoing account management

You can start with a particular issue or define recurring account responsibilities. The first step is a conversation about your catalogue, marketplace, goals and the work already handled by your team. We agree on scope, reporting and fees before paid work begins.

Tell me about your Amazon account.

A sentence or two is enough. I'll reply within one business day. Scope and fees are agreed before paid work begins.

Your message goes to Scott. Sending an enquiry does not subscribe you to marketing emails. About your enquiry.

Questions before we start

Do you support Amazon.ca and Amazon.com?

Yes. I support both storefronts. We review fulfilment, product requirements, catalogue and commercial decisions for each country rather than assuming one setup works everywhere.

Can you work alongside my internal team or agency?

Yes. We agree on which tasks I own, who approves changes and how reporting is shared. The scope can cover a specific operational gap.

Can you help with a restricted listing or account issue?

I can review the notice, relevant records and the required response, then help organise the next steps. Amazon makes listing and account decisions; the work focuses on the actual issue and applicable requirements.

What does account management cost?

The first 30-minute review is free. Project and ongoing fees depend on the catalogue, account model and responsibilities, and are agreed before paid work begins.

What is the difference between an Amazon consultant and an account management agency?

A consultant may work directly with your team on a focused problem or an agreed set of account responsibilities. An agency may provide a broader team or bundled services. Compare the actual person doing the work, scope, reporting, pricing and who approves account changes.

Amazon account models

Looking for a specific type of Amazon support?

Choose the account model that matches the work in front of you.

Seller Central consulting

Listings, FBA, account issues, inventory and advertising work for brands operating a seller account.

Explore Seller Central support →

Vendor Central consulting

Purchase orders, shortages, chargebacks, catalogue and reporting for brands selling wholesale to Amazon.

Explore Vendor Central support →

Amazon PPC management

Campaign, search-term, budget and product-level advertising work connected to listings, margin and stock.

Explore Amazon PPC management →

Amazon listing optimization

Titles, bullets, images, attributes, variations and catalogue issues for a clearer, more accurate detail page.

Explore listing optimization →

Connected work

Related support

Marketplace issues rarely stay in one part of the business. These services cover the adjacent account, inventory and reporting work that may be involved.

Walmart management

You are preparing a Walmart launch, taking over an existing account or finding the daily work is getting ahead of your team.

Explore walmart management →

Inventory & fulfilment

Inventory or fulfilment problems keep interrupting your team across marketplaces, Shopify or retail.

Explore inventory & fulfilment →

Reimbursement reviews

You have an unresolved shipment, return, inventory or fee discrepancy and need a clear view of the records.

Explore reimbursement reviews →

What keeps landing back on your desk?

Tell me about the channel or recurring issue. We will talk through where help would make a difference and a practical next step.

Book a free call