About Scott Nguyen — Amazon & Walmart Consultant

Founder

Scott Nguyen

Founder, Simple Consulting · Amazon & Walmart Marketplace Consultant

Lean Six Sigma Google Ads & Analytics ERP Certified CompTIA A+

Most marketplace problems aren't strategy problems. They're operational ones. A suppressed listing nobody noticed. Reimbursements never claimed. Ad spend going to search terms that will never convert. A WFS fee model that quietly turned a profitable SKU unprofitable.

I've spent fifteen years finding and fixing exactly those things — across Amazon Vendor Central and Seller Central, FBA, Walmart Marketplace and WFS, plus Best Buy Canada, Wayfair, Costco and Home Depot. Nine of those years were at Staples Canada, one of the country's largest retailers, in progressive retail and e-commerce leadership roles.

That means when I look at your account, I'm not learning the platform on your budget. I've filed the chargeback disputes, negotiated the co-op terms, planned the Q4 inbound shipments, and argued with support about a reimbursement claim. I know where the money hides.

I work with a small number of brands at a time, which means you deal with me directly — not an account coordinator two layers removed from the work.

Background

Where the experience comes from

Fifteen years across both sides of Canadian retail — the store floor and the marketplace dashboard.

Nine years

Staples Canada

Progressive leadership roles across retail operations and e-commerce at one of Canada's largest retailers. Learning how physical and digital channels actually interact — and where they conflict.

Senior roles

Multi-channel e-commerce leadership

Running marketplace operations end to end for Canadian suppliers and distributors: listings, advertising, inventory, fulfillment and revenue performance across Amazon, Walmart, Best Buy, Wayfair and Costco. Accountable for the numbers, not advising on them.

Today

Simple Consulting

Marketplace channel management for Canadian brands, plus the operations, inventory and systems work that marketplace performance usually depends on.

Credentials

Formal training behind the practical work

Certifications matter less than results, but they're worth knowing about.

Google Ads & Analytics

Certified across Search, Shopping, Display, Video, Campaign Manager 360 and Google Analytics — individual and advanced qualifications.

Lean Six Sigma

Process improvement and waste reduction, applied to fulfillment, returns and the operational costs that erode marketplace margin.

ERP & systems

A2000, Oracle ERP Cloud, Power BI and database integration — from rollout through channel sync and ongoing reporting.

Marketplace operations

Amazon Vendor Central and Seller Central, FBA, Walmart Marketplace and WFS — operated first-hand across Canadian and US storefronts.

Retail channel management

Best Buy Canada, Costco, Wayfair, Home Depot, Lowe's and Giant Tiger — vendor onboarding, EDI compliance, routing guides and chargeback management.

CompTIA A+

Foundational IT and technical systems certification, supporting integration and technical consulting work.

I've been on your side of the account.