Inventory & fulfilment
Get ahead of inventory and fulfilment problems.
Stockouts, excess inventory, unclear warehouse charges and returns backlogs compete for your time and cash. I help you understand what is happening and put practical buying, fulfilment and follow-up processes in place.
30 minutes · Work directly with Scott · No preparation needed
Inventory forecasting and replenishment
Turn sales history, supplier lead times and stock positions into an actionable buying plan. We account for seasonality, upcoming promotions, minimum order quantities and cash constraints rather than relying on one rule for every SKU.
- SKU-level sales and stock-cover review
- Reorder points, safety-stock assumptions and open purchase orders
- Seasonal and launch inventory planning
- Slow-moving stock and replenishment exceptions
3PL evaluation and fulfilment costs
Compare warehouses using your actual order mix and service requirements. I help organise rate comparisons, receiving and returns requirements, integration questions and operating responsibilities.
- Receiving, storage, pick-and-pack and returns cost comparisons
- Inbound routing, labelling and delivery coordination
- Inventory discrepancy and shrinkage processes
- Service expectations, reporting and exit planning
Returns and repeatable processes
Build a clear route from return receipt to inspection, reconciliation and an appropriate disposition. Product safety, condition and channel rules come before any resale decision. Document the recurring tasks so the team can repeat them reliably.
- Returns status and responsibility tracking
- Receiving and shipment reconciliation
- Standard operating procedures and handover
- A weekly review of exceptions and outstanding actions
Start where the cost is visible
Bring one recurring problem: a SKU that keeps stocking out, an unclear 3PL invoice or a returns backlog. We can begin with a focused review and decide whether a project or ongoing operating support is the right fit.
Questions before we start
Can you help if I do not sell on Amazon or Walmart?
Yes. Inventory, fulfilment and process work can support Shopify, wholesale and other retail channels. We confirm the systems and responsibilities before agreeing on a scope.
Do you operate a warehouse?
No. I help evaluate, coordinate and improve fulfilment operations with your team and providers. Warehouse services and freight are supplied by the relevant providers.
Can you review our existing 3PL?
Yes. A review can compare invoices, agreed rates, service performance, inventory accuracy and the handling of receiving or returns issues.
What should I bring to the first call?
Describe the problem and your channels. Relevant sales, inventory or fulfilment records can be agreed afterwards; no account access is needed to start.
Connected work
Related support
Marketplace issues rarely stay in one part of the business. These services cover the adjacent account, inventory and reporting work that may be involved.
Systems & reporting
For brands with manual reporting, disconnected order and inventory data, or an ERP project to scope.
Explore systems & reporting →Fractional e-commerce support
For founders and teams coordinating several channels without a dedicated senior e-commerce lead.
Explore fractional e-commerce support →Walmart management
You are preparing a Walmart launch, taking over an existing account or finding the daily work is getting ahead of your team.
Explore walmart management →Before we talk
Useful reading for this work.
Use these guides to understand the records, decisions and operating work behind the service before deciding whether you need outside support.
How to Build a Demand Forecasting System for E-commerce
Forecasting demand accurately is the difference between growing profitably and growing chaotically.
GrowthWhat a Lean Six Sigma Approach Actually Looks Like in E-commerce
Process improvement isn't just for manufacturers. Here's how Lean Six Sigma applies directly to online retail.
OperationsHow to Build SOPs That Your Team Actually Follows
Most SOPs get written once and never used again. Here's how to build ones that stick.
What keeps landing back on your desk?
Tell me about the channel or recurring issue. We will talk through where help would make a difference and a practical next step.