Shopify & DTC
A Shopify store that works with the rest of your business.
Help customers find the right product, understand the offer and complete their purchase. I improve store content and customer journeys while keeping inventory, fulfilment and marketplace decisions connected.
30 minutes · Work directly with Scott · No preparation needed
Store and product-page improvements
Help visitors understand what the product is, whether it fits their needs and what happens after they order. I review navigation, product information, purchase paths and the questions customers need answered.
- Store structure, collections and product information
- Mobile shopping and checkout-path review
- Shipping, returns and support information
- Prioritised changes to reduce avoidable purchase friction
Connect Shopify with your wider business
A store improvement should work with your inventory and fulfilment setup. I review how product, order and stock information moves between your store, marketplaces, warehouse and business systems.
- Catalogue and inventory coordination
- Order and fulfilment handoffs
- Channel pricing and promotional planning
- Reporting requirements and recurring operating tasks
Support a launch or a focused project
The project might be a new storefront, a product-page refresh or a review of a specific customer journey. We agree on what is included, the platform limitations and how the result will be checked before implementation begins.
Measure the business outcome
Choose a measure that fits the problem: checkout completion, recurring customer questions, returns or manual work. Establish the baseline, make the agreed changes and assess what happened.
Questions before we start
Can you help without rebuilding the whole store?
Yes. A focused review may identify navigation, product-content or fulfilment changes that can be made within your existing theme and setup.
Can you coordinate Shopify with Amazon and Walmart?
Yes. That is a useful fit for this service. The scope can connect store improvements with marketplace listings, inventory and fulfilment processes.
How do we decide what to improve first?
We review the purchase journey, available store data and recurring customer questions, then prioritise changes by likely business impact and the work involved. We agree on the baseline and measures for the project.
How do we get started?
Send your store URL and the issue you want help with, or book a free 30-minute review. Further work is scoped and priced before it begins.
Connected work
Related support
Marketplace issues rarely stay in one part of the business. These services cover the adjacent account, inventory and reporting work that may be involved.
Inventory & fulfilment
Inventory or fulfilment problems keep interrupting your team across marketplaces, Shopify or retail.
Explore inventory & fulfilment →Google Ads & Shopping
For Canadian product and service businesses seeking a focused campaign review or scoped ongoing support.
Explore google ads & shopping →Systems & reporting
For brands with manual reporting, disconnected order and inventory data, or an ERP project to scope.
Explore systems & reporting →Before we talk
Useful reading for this work.
Use these guides to understand the records, decisions and operating work behind the service before deciding whether you need outside support.
Shopify vs Amazon: Which Should Your Business Prioritize?
Compare Amazon and Shopify using acquisition costs, fulfilment, margins and operating capacity. Choose the channel priority that fits your business.
GrowthHow to Increase Average Order Value Without Discounting
Most businesses focus on acquiring more customers to grow revenue. But increasing what each customer spends is often faster, cheaper, and more profitable than…
E-commerceHow to Use Email Marketing to Drive Repeat E-commerce Sales
Your email list is the most valuable marketing asset your e-commerce business owns. Here's how to use it.
What keeps landing back on your desk?
Tell me about the channel or recurring issue. We will talk through where help would make a difference and a practical next step.