Marketplace reimbursement reconciliation checklist.

Organise the records behind a potential Amazon or Walmart discrepancy before deciding whether a claim or support case is warranted.

Build your review file

Check an item only when you have reviewed it for the specific transaction or period.

Scope Marketplace, country and programme identified Review period and transaction IDs defined Issue type separated from other discrepancies

Evidence Shipment or order records collected Carrier or delivery evidence collected where relevant Inventory and receiving records compared Return, refund or adjustment records compared Settlement or payment records reviewed

Reconciliation Timing differences checked Prior credits or reimbursements checked Open cases or duplicate submissions checked Unresolved quantity or amount documented separately

Before follow-up Current programme requirements checked Applicable deadline or waiting period checked Required supporting documents identified Owner and next action assigned

Progress

0 of 16 reviewed

Start with scope and evidence before treating a report difference as a claim.

This tool does not determine eligibility. Marketplace rules, evidence requirements and deadlines can vary by programme, country and issue.

Need help reconciling the records? →

Send this checklist to Scott

Simple Consulting.

E-commerce and marketplace operations.
Toronto, Ontario · Serving Canada and the US.

scott@simpleconsulting.ca

Services

Amazon management Walmart management Reimbursement reviews Inventory & fulfilment Shopify & DTC Fractional e-commerce support Systems & reporting Google Ads & Shopping

Start a conversation

Book a free 30-minute call Send a message Free marketplace assessment FBA vs WFS calculator Marketplace margin calculator Reimbursement checklist Amazon.ca launch readiness Selected work About Scott Insights LinkedIn Instagram Privacy & enquiries